My customer experience with Ledgens Suspension was nothing less than spectacular. I have little knowledge of suspensions but a good basic mechanical ability. I contacted them. Gave them the year, make model of my bike as well as my weight and how often I ride "2 up" and what the additional weight would be. I asked for the recommendation for rear shocks. I received suggestions as to what shocks, the weight limit, and, surprisingly, they were NOT their most expensive suspension parts. When received, the shocks were very well packed, the installation instructions were easy to read and understand, and the job was completed without issue. All parts fit like a glove and the build quality was very evident. Can't wait to ride with them as all I have read, I'm in for a pleasant experience. Thanks Ledgens Suspension. I feel I have received value for my money!